Christmas Shipping Guidelines

We ship our orders in 1 - 3 business days, unless your order is made to order, or has a finish applied that requires extra curing time prior to shipment.

Please contact us if Express Shipping is required and we can provide you with a individual quote.

Last day of shipping orders is Monday 18th December.

 FAQs

  • Raw

    Raw finished products are the timber in its natural state. We don't apply any coatings to the timber, rather it is sanded to 240grit creating a very smooth surface to touch. As it is chemical free and environmentally friendly, we often use this finish for nursery products or children's room furniture. We do not recommend selecting a raw finish for items that will be exposed to moisture. For more information regarding how to care for your item with a raw finish, please see our Care and Maintenance page.

    Satin

    Satin 2 Pack is the most durable of the finishes we offer. If your item is going to be exposed to moisture in any way, we would recommend selecting this finish option as it seals the timber well and provides some water resistance. For more detailed information regarding how to care for your item with a satin finish, please see our Care and Maintenance page.

    Hardwax Oil in Rich Brown

    The Hardwax Oil that we use is a high-quality, plant-based, 0%VOC that is hand rubbed over your product. It provides a durable finish to the timber and also leaves it with a natural feel to the touch. It uses advanced molecular bonding to protect wood from water, heat and daily wear & tear.

    Food-Safe Chopping Board Oil

    We use a high-quality food safe oil for our Chopping Boards, Cake Stands, Charcuterie Boards and Grazing Boards. It is 100% plant-based and food-safe, contains no silicone and has a lovely citrus scent. For more detailed information regarding how to care for your item with a food-safe oil finish, please see our Care and Maintenance page.

  • We have endeavoured to make our cost of shipping as clear as possible, however there may be some additional costs for larger heavier items, or for very remote addresses. Shipping prices will also be included in quotes for custom pieces. Please get in touch with us if you would like to confirm your shipping costs prior to purchase.

  • Yes you can! However, custom options from the ones listed may incur extra costs and/or longer wait times. Please get in touch with us prior to ordering for a quote. Our email is hello@jemmervaledesigns.com.au

  • Yes we do. We can design and build a unique and beautiful piece just for you. Whether you have a clear vision of what you like or want a complete design service, get in touch for a quote. or check out our Bespoke page for more information.

  • Yes of course! Please head to our Contact page and fill out the form. Or feel free to email us at hello@jemmervaledesigns.com.au

  • See below for a snapshot of the different timber types and finishes we regularly use. However, if you have something else in mind, please get in touch with us for a custom quote!

  • Victorian Ash

    RAW FINISH

  • Victorian Ash

    SATIN FINISH

  • Victorian Ash

    HARDWAX OIL IN RICH BROWN

  • Victorian Ash

    FOOD-SAFE OIL

  • Walnut

    HARDWAX OIL

  • American Oak

    SATIN FINISH